I forgive you, Sam...

:-(

I didn't complain about my ceiling light, I didn't blame Sam for the inconvenience, and I sure as Future Monkey Zombie Apocalypse (Hmmm... ™ just in case) didn't ask for Sam to take out this soul crushing fill in the blank apology card and leave in the bathroom at the hotel!

Poor Sam has to carry these things around with him and fill in the blanks for every single service call he makes! Why!?

Here's how it must have played out.

Mr. Jerkboss: "You know, our guests just aren't hearing enough apologies from the idiots we pay to maintain this place. I know I personally would like to hear more apologies. Miss Jane, take a memo!"

Miss Jane: "Yes, Mr. Jerkboss, I'm ready now."

Mr. Jerkboss: "Dear staff supervisors, I have noticed a spectacular lack of apologizing here at the hotel. Effective immediately all service staff will apologize for everything they service. For instance, if a light bulb blows and your employee replaces said light bulb, he should apologize for replacing said light bulb. He should have known that light bulb would blow and replaced it before said blowing of the bulb. If a guest slips and falls in a pool of their own vomit, Sally Service Girl should apologize for having not been there at the ready to catch said vomit of said guest at the moment of vomiting. WHATEVER IT TAKES!"

Miss Jane: "Is that all, sir?"

Mr. Jerkboss: "No, absolutely not! Mhmhhhm. "Furthermore, each service staff member is to leave a generic apology card in each room of said servicing to ensure that um, er, said guest knows that they have been apologized to even in their absence! We don't want any half cocked apologizing here at the hotel, so even if a guest is completely unaware that there was a problem, WE!... No, YOU! Should apologize for it". That is all."

Miss Jane: "Okay sir, I'll send this down the mail tube to the service staff dungeon immediately."

Mr. Jerkboss: "Very well, Miss Jane. Very well. Oh, yes, one more thing!"

Miss Jane: "Yes sir?"

Mr. Jerkboss: "Tell Sam I hope he dies."

Miss Jane: "Um, okay... Yes sir."

Sam, I'm sorry you had to fill out this apology card. It wasn't your fault, and it wasn't your boss's fault. There's something wrong with a society so entitled that your boss thought this necessary for the satisfaction of the tourists and overnight businessmen.